OneBot Review 2024: Pricing AI Features & Alternative
OneBot is an AI-powered conversational commerce tool for B2B businesses. It uses natural language processing to understand customer queries and provide personalized recommendations, pricing, and support. OneBot can be used on any website or app, and it can be integrated with existing CRM systems.
Paid Plans Start From $100 per user per month
- 24/7 access: OneBot is available 24/7, so customers can get help when they need it, no matter what time of day it is.
- Complete self-service: OneBot can handle the entire customer journey, from product research to checkout. This frees up human agents to focus on more complex tasks.
- Guided shopping process: OneBot can guide customers through the product selection process, helping them to find the right products for their needs.
- Instant response & immediate feedback: OneBot provides instant responses to customer queries, so customers don’t have to wait for help. This also helps to keep the purchasing process moving smoothly.
- Simplified internal decision-making process: OneBot can make it easier for teams to collaborate on purchases. This is especially helpful for businesses with complex purchasing processes.
- Interactive conversation with hints: OneBot can ask customers questions to narrow down their needs and provide more personalized recommendations.
- Right questions asked to narrow down the issue: OneBot can identify the root cause of a customer’s problem and provide the best possible solution.
- Remembering customer data: OneBot remembers customer data, so it can provide personalized recommendations and support.
OneBot can be used by any B2B business that wants to improve the customer experience. It is particularly well-suited for businesses that sell complex products or services, or that have a large and dispersed customer base.
For example, a manufacturing company could use OneBot to help customers find the right products for their needs. OneBot could also be used to provide technical support to customers, or to answer questions about the company’s products and services.
How OneBot Works
OneBot is priced on a per-user basis. The cost starts at $100 per user per month. There is also a free trial available.