BetterFeedback Review 2024: Pricing AI Features & Alternative
BetterFeedback is an AI-powered customer feedback analysis tool that helps product teams better understand customer needs and discover in real-time what they are struggling with. The platform connects to most tools, including Intercom, Zendesk, and HelpScout, and uses natural language processing to extract insights from customer feedback. BetterFeedback also includes an AI-powered chatbot that can answer questions about the feedback data.
Paid Plans Start From $49/month
- Connect to most tools: BetterFeedback can connect to most customer feedback tools, including Intercom, Zendesk, and HelpScout. This allows you to centralize all of your customer feedback in one place.
- Natural language processing: BetterFeedback uses natural language processing to extract insights from customer feedback. This means that you can quickly and easily identify the most important issues, requests, and pain points.
- AI-powered chatbot: BetterFeedback includes an AI-powered chatbot that can answer questions about the feedback data. This can save you time and help you to better understand the feedback.
A product team at a software company is using BetterFeedback to improve their product. They have connected BetterFeedback to their customer support tool, and the platform has extracted insights from over 10,000 customer feedback tickets. The team has used these insights to identify the most important issues, requests, and pain points. They have also used the insights to prioritize their product roadmap.
How BetterFeedback Works
|Connect to one data source, 1000 feedback tickets per month, AI-powered chatbot
|Connect to up to 5 data sources, 5000 feedback tickets per month, advanced AI features
|Connect to unlimited data sources, 10000 feedback tickets per month, custom pricing