Activechat Bot Trainer Review 2024: Pricing AI Features & Alternative
Activechat Bot Trainer is a conversational AI platform that helps businesses automate customer service tasks. One of its key features is intent detection, which allows the platform to understand the meaning of customer messages. This information can then be used to trigger specific actions, such as providing a simple answer, launching a sophisticated automation script, or passing the conversation to a human agent.
Activechat’s intent detection feature is powered by machine learning, which allows it to learn from the data it is trained on. This means that the more conversations the platform processes, the better it will become at understanding customer intent.
In addition to intent detection, Activechat also offers a number of other features that can help businesses improve their customer service, such as:
- Natural language understanding
- Conversational flow design
- Skill development
- Analytics and reporting
Paid Plans Start From $29/month
- Intent detection: Understand the meaning of customer messages and trigger specific actions.
- Natural language understanding: Understand complex customer requests, even if they are phrased in a variety of ways.
- Conversational flow design: Create a natural and engaging conversation flow that meets the needs of your customers.
- Skill development: Build custom skills that allow your chatbot to handle even the most complex tasks.
- Analytics and reporting: Track the performance of your chatbot and identify areas for improvement.
- Customer support: Automate common customer support tasks, such as answering questions, resolving issues, and providing product information.
- Sales: Generate leads, qualify prospects, and close deals.
- Marketing: Answer customer questions, promote products and services, and collect feedback.
- IT support: Troubleshoot technical issues, provide support for software and hardware, and answer questions about IT policies and procedures.
Activechat Bot Trainer alternatives
How Activechat Bot Trainer Works
|Basic intent detection, natural language understanding, and conversational flow design
|Advanced intent detection, natural language understanding, and conversational flow design